Trying to LOG-IN with your EON CYBER ACCOUNT ONLINE BANKING and you cannot access the said transaction?
This is what happened when I opened my EON ONLINE BANKING Transaction, using my LOG-IN ID/USERNAME and PIN as my password they brought me here to a "CHANGE TRANSACTION PASSWORD" page.
This is what happened when I opened my EON ONLINE BANKING Transaction, using my LOG-IN ID/USERNAME and PIN as my password they brought me here to a "CHANGE TRANSACTION PASSWORD" page.
It says: "As an additional security measure, we are requiring you to change your Transaction password. You can continue to use the facility after your transaction password has been changed".
First time to encounter this is not happening before. Filling up the needed PASSWORD, I put my PIN NUMBER as my first password. Followed by a NEW PASSWORD and retyping it again. And just I click OK it says "INVALID TXN PASSWORD".
What does it mean? So I could there CUSTOMER SERVICE HOTLINE:
Landline
84-186* or (02)841-8600
Domestic Toll Free
1-800-1888-2277*
Universal Toll Free
IAC+800-8277-2273
Trunkline
(02)667-6388
I choose to call their DOMESTIC TOLL FREE LINE and I press number 3 for EON Transactions. The Customer Service is kind to answer all of my queries, asking me all the security questions needed to access my account.
Asking me for my 12 digits of my EON CARD (located below the name). And email address for their reference, which they will send your password. Resetting my password and wait 2-3 days for an email.
And now I know that the transaction password can be use every 90 or 120 days. And almost of the bank who had online transaction are using this kind of security feature.
