Pages

▼

Saturday, August 17, 2013

FORGET THE EON TRANSACTION PASSWORD

Trying to LOG-IN with your EON CYBER ACCOUNT ONLINE BANKING and you cannot access the said transaction? 


This is what happened when I opened my EON ONLINE BANKING Transaction, using my LOG-IN ID/USERNAME and PIN as my password they brought me here to a "CHANGE TRANSACTION PASSWORD" page.




It says: "As an additional security measure, we are requiring you to change your Transaction password. You can continue to use the facility after your transaction password has been changed".

First time to encounter this is not happening before.  Filling up the needed PASSWORD, I put my PIN NUMBER as my first password. Followed by a NEW PASSWORD and retyping it again.  And just I click OK it says "INVALID TXN PASSWORD".

What does it mean?  So I could there CUSTOMER SERVICE HOTLINE:

at

23 comments:

  1. UnknownAugust 17, 2013 4:10 PM

    It happen to my last April, my EON was block. I just email their CS and waited for their instructions. Their CS replied after 48 hours and was able to rectify it immediately.

    ReplyDelete
  2. Joshua BeridaAugust 17, 2013 4:23 PM

    I have encountered this problem but has yet to be resolved. I'm not quite sure how this works because I can't remember my passwords anymore. -_-
    -Wanderer Juan

    ReplyDelete
  3. UnknownAugust 17, 2013 4:42 PM

    What happened to mine is that I do't have transaction password and was asked to visit their branch since they cannot give it to me through email in their website which is for me very inconvenience especially when you are out of the country. At the same time depicts the purpose of online banking. I cannot get through the domestic toll free number too so I call the regular line but the agent at that time wasn't that helpful and seems don't know how to solve my problem so that turns me down with its service. I decided to withdraw almost all my money and will transfer it to other bank instead.

    ReplyDelete
  4. FrancAugust 17, 2013 5:14 PM

    It's nice that they provide easy channels to replace a forgotten password.

    ReplyDelete
  5. Kim NievesAugust 17, 2013 5:17 PM

    It happened to a friend once. Good thing their customer service are quick to respond! =)

    ReplyDelete
  6. Teresa MartinezAugust 17, 2013 6:00 PM

    I get very anxious when I encounter problems like this but it does happen.

    ReplyDelete
  7. BobzAugust 17, 2013 6:17 PM

    You're correct. Mostly of the banks with online banking do have this 90-120 days expiration of password. They just do this for their protection and more importantly, of their clients. It will always be a turn off to us when a bank have a lousy security system.

    ReplyDelete
  8. AldousAugust 17, 2013 6:44 PM

    Thanks for this. I also have an EON card but I forgot the pw. Now I know what to do. =)

    ReplyDelete
  9. RochAugust 17, 2013 8:02 PM

    I'm not familiar with EON and I haven't heard it before. Maybe when I experience the same next time I know what to do.

    ReplyDelete
  10. Chasing JayceAugust 17, 2013 8:46 PM

    I already get mini-heart attacks whenever I see "invalid password" prompts when I try to log on a site. Had I seen that on an online bank account, I don't know what I would've done. Hehe. Good thing their customer service seems okay. But I think it's a bit of a hassle to have to change it periodically... or did I misread that? In any case, congrats that now you're able to use your account again. :)

    ReplyDelete
  11. LunaiahAugust 17, 2013 11:11 PM

    I don't have any bank account yet but I'm planning this EON since a friend referred me here.

    ReplyDelete
  12. UnknownAugust 17, 2013 11:27 PM

    I am also having trouble with this issue before. In fact just last week my EON cyber account has been lock and I reached their support but no response yet.

    ReplyDelete
  13. papalengAugust 17, 2013 11:47 PM

    good for all EON card users. Thanks those banks who do this tfor their clients' account protection. Lucky me, I have no Eon so no worry sa password reset.

    ReplyDelete
  14. UnknownAugust 18, 2013 4:38 AM

    i also experienced this kind of thing with my EON account. as of now, i changed my txn password for the 2nd time.

    ReplyDelete
  15. Gen-zelAugust 18, 2013 8:04 AM

    Great post! I'm actually experiencing the same. Thanks for the tips. By the way, for their domestic toll free line, no charge at all? I'm thinking if I can use that via mobile phone since we don't have landline at home. Thanks! :)

    ReplyDelete
  16. Gil CamporazoAugust 18, 2013 9:09 AM

    I have also experienced this. I forgot all about this. Anyway PayPal is paying me and in fact, I have already met all the needed requirements for my PP.

    ReplyDelete
  17. LeiAugust 18, 2013 10:28 AM

    that is such a hassle to forget the pin code. I just made a file in notepad and hid it and gave it another title so that i can still hide it

    leira
    from filipino bloggers worldwide

    ReplyDelete
  18. AlgeneAugust 18, 2013 11:14 AM

    Thanks for sharing this! I have an EON account but I barely use it these days :) I only got one to activate my Paypal account.

    ReplyDelete
  19. Ellen DBAugust 18, 2013 3:19 PM

    I haven't tried EON, I guess many bloggers are using this for Paypal withdrawal which is one of the accessible and easy to use card.

    ReplyDelete
  20. shykulasaAugust 18, 2013 10:09 PM

    It's such a hassle to change passwords every 3 mos but then they had to do it and we need to comply to secure our online accounts.

    ReplyDelete
  21. Mommy LeiAugust 19, 2013 2:31 AM

    I wish this will never happen to me, I am using my EON for my paypal account. Thanks for this helpful info :)

    ReplyDelete
  22. YamitoAugust 20, 2013 5:04 PM

    I have never encountered this. Although I had my share of forgetting my online account password, the bank would usually have them changed on the phone after 5 correct verified info or else you'd have to go to the bank's branch.

    ReplyDelete
  23. ROBERTJuly 28, 2017 9:35 AM

    SAME PROBLEM HERE( ABOUT TXN PASWORD ISSUE) WHY DONT THEY JUST FOLLOW THE METHOD OF BDO OR BPI?..NOT USERF FREINDLY

    ReplyDelete