It happen to my last April, my EON was block. I just email their CS and waited for their instructions. Their CS replied after 48 hours and was able to rectify it immediately.

I have encountered this problem but has yet to be resolved. I'm not quite sure how this works because I can't remember my passwords anymore. -_-
-Wanderer Juan

What happened to mine is that I do't have transaction password and was asked to visit their branch since they cannot give it to me through email in their website which is for me very inconvenience especially when you are out of the country. At the same time depicts the purpose of online banking. I cannot get through the domestic toll free number too so I call the regular line but the agent at that time wasn't that helpful and seems don't know how to solve my problem so that turns me down with its service. I decided to withdraw almost all my money and will transfer it to other bank instead.

It's nice that they provide easy channels to replace a forgotten password.

It happened to a friend once. Good thing their customer service are quick to respond! =)

I get very anxious when I encounter problems like this but it does happen.

You're correct. Mostly of the banks with online banking do have this 90-120 days expiration of password. They just do this for their protection and more importantly, of their clients. It will always be a turn off to us when a bank have a lousy security system.

Thanks for this. I also have an EON card but I forgot the pw. Now I know what to do. =)

I'm not familiar with EON and I haven't heard it before. Maybe when I experience the same next time I know what to do.

I already get mini-heart attacks whenever I see "invalid password" prompts when I try to log on a site. Had I seen that on an online bank account, I don't know what I would've done. Hehe. Good thing their customer service seems okay. But I think it's a bit of a hassle to have to change it periodically... or did I misread that? In any case, congrats that now you're able to use your account again. :)

I don't have any bank account yet but I'm planning this EON since a friend referred me here.

I am also having trouble with this issue before. In fact just last week my EON cyber account has been lock and I reached their support but no response yet.

good for all EON card users. Thanks those banks who do this tfor their clients' account protection. Lucky me, I have no Eon so no worry sa password reset.

i also experienced this kind of thing with my EON account. as of now, i changed my txn password for the 2nd time.

Great post! I'm actually experiencing the same. Thanks for the tips. By the way, for their domestic toll free line, no charge at all? I'm thinking if I can use that via mobile phone since we don't have landline at home. Thanks! :)

I have also experienced this. I forgot all about this. Anyway PayPal is paying me and in fact, I have already met all the needed requirements for my PP.

that is such a hassle to forget the pin code. I just made a file in notepad and hid it and gave it another title so that i can still hide it

leira
from filipino bloggers worldwide

Thanks for sharing this! I have an EON account but I barely use it these days :) I only got one to activate my Paypal account.

I haven't tried EON, I guess many bloggers are using this for Paypal withdrawal which is one of the accessible and easy to use card.

It's such a hassle to change passwords every 3 mos but then they had to do it and we need to comply to secure our online accounts.

I wish this will never happen to me, I am using my EON for my paypal account. Thanks for this helpful info :)

I have never encountered this. Although I had my share of forgetting my online account password, the bank would usually have them changed on the phone after 5 correct verified info or else you'd have to go to the bank's branch.

SAME PROBLEM HERE( ABOUT TXN PASWORD ISSUE) WHY DONT THEY JUST FOLLOW THE METHOD OF BDO OR BPI?..NOT USERF FREINDLY